Exploring how property operations, workflows and information could be brought into one shared internal platform instead of being managed across separate tools.
How I work
From understanding the problem to delivering and improving the solution.
Selected work
Checks rental enquiries against available rooms, suggests the best options and drafts a reply for Leasing to review.
Reorganised the tenant portal so renters could find key information, complete common tasks and prepare for move-in more easily.
Redesigned the website so renters could find rooms by university, suburb or room type, compare options and enquire more easily.
Current exploration
About
A multidisciplinary path into business analysis and digital delivery.
My background across marketing, customer experience and operations shapes how I approach business analysis: understand the user, understand the process, then work out what technology needs to do.
Let's connect
Currently exploring opportunities in business analysis, digital delivery and product.